Frequently Asked Questions
Frequently Asked Questions
Embedded Files
We're here to help! Below are answers to some of the questions we hear most often. If you don't find what you're looking for, please visit our Contact page, we'd be happy to help.
Programs and Services
Programs and Services
What services do you currently offer?
What services do you currently offer?
We currently offer:
Individual Therapeutic Riding Sessions
Ground-Based Equine Wellness Sessions
Family Connection Sessions
Social Skills Groups
Veteran Connection Sessions
Homeschool Equine Education Program
Introductory Visits
Who can participate?
Who can participate?
Our programs are designed for children, teens, adults, veterans, families, and homeschool students. Program recommendations are based on each participant's goals, interests, and individual needs.
Do I need previous horse experience?
Do I need previous horse experience?
No. Our programs are welcoming to participants of all experience levels. Whether you're meeting a horse for the first time or have ridden before, we'll guide you every step of the way.
What is an Introductory Visit?
What is an Introductory Visit?
An Introductory Visit is a chance to meet our horses, tour the facility, ask questions, and learn more about our programs before committing to services.
Before Your Visit
Before Your Visit
What should I wear?
What should I wear?
For your safety and comfort, we recommend:
Long pants
Closed-toe shoes (boots with a heel are recommended for riding)
Comfortable clothing appropriate for the weather
Approved riding helmets are provided for mounted sessions.
What should I bring?
What should I bring?
Bring a water bottle, dress for the weather, and complete any required paperwork before your first visit.
Where are you located?
Where are you located?
Still Waters Therapeutics is located in Cumberland County, Pennsylvania. Detailed directions will be provided once your appointment is scheduled.
Is there parking available?
Is there parking available?
Yes! On-site parking is available for participants and visitors.
During Your Visit
During Your Visit
How long are sessions?
How long are sessions?
Most sessions last between 45 and 60 minutes, depending on the program.
Are parents or caregivers allowed to stay?
Are parents or caregivers allowed to stay?
Yes! Parents and caregivers are welcome to remain on-site during sessions. Some programs may also encourage caregiver participation.
What happens if the weather is bad?
What happens if the weather is bad?
Safety is always our priority. If severe weather affects a session, we'll contact you to discuss rescheduling or appropriate alternatives.
What if I'm nervous around horses?
What if I'm nervous around horses?
That's completely okay! Many participants have little or no experience with horses. We'll move at a pace that's comfortable for you and help you build confidence step by step.
Registration and Policies
Registration and Policies
How do I get started?
How do I get started?
Simply complete our Program Inquiry Form. We'll contact you to learn more about your goals, answer any questions, and discuss the next steps.
What paperwork is required?
What paperwork is required?
Before participating, you'll receive a participant packet that includes health information, emergency contacts, consent forms, and program policies.
Do you accept insurance?
Do you accept insurance?
At this time, our equine-assisted activities are private-pay services and are not billed through insurance.
Our long-term vision is to expand into occupational therapy and hippotherapy services once licensing requirements have been met.
What is your cancellation policy?
What is your cancellation policy?
If you need to cancel or reschedule, please notify us as soon as possible. Advance notice helps us accommodate other participants and care for our horses. Detailed cancellation policies will be provided during registration.
Page updated
Google Sites
Report abuse